Chikwama Pay and Paymentology Power Africa’s First WhatsApp-Based Borderless Neo-Bank

The partnership enables seamless, affordable, and borderless financial services to millions across the SADC region

Johannesburg, South Africa – 11 March – Paymentology, the leading global issuer-processor, today announces a partnership with Chikwama Pay, a pan-African neobank providing accessible financial services through WhatsApp.

Together, they are powering Africa’s first WhatsApp-enabled neo-bank with fully integrated borderless payment processing, bringing secure, seamless, and affordable financial services to millions of underserved people across the Southern African Development Community (SADC).

Chikwama Pay is pioneering borderless banking across Africa by enabling customers to bank, borrow, insure, save, and transact directly through WhatsApp, without the need for a separate app. The platform focuses on migrant workers, informal traders, women who are often excluded from traditional financial services , and underserved communities who need reliable, low-cost access to cross-border financial services.

Through the partnership, Chikwama Pay will leverage Paymentology’s cloud-first issuing and processing platform to:

• Issue and process debit cards with real-time transaction management.
• Expand seamlessly across multiple SADC markets with local compliance and global scalability.
• Offer advanced payment features, including dynamic spend controls and multi-market operations.

Kesheni Moodley, Regional Director at Paymentology said: “We are excited to support Chikwama Pay’s WhatsApp-enabled banking proposition. Their model demonstrates how familiar digital channels can be used to broaden access to financial services, and we look forward to supporting their expansion across the SADC region.”

Alestair Mawoneke CEO at Chikwama Pay, added: "Our mission is to remove the barriers of geography, cost, and complexity in African finance. With Paymentology’s global expertise and secure infrastructure, we can now scale faster, expand across borders, and provide truly borderless financial services to millions who have long been excluded."

The partnership accelerates Chikwama Pay’s vision to become the leading pan-African neo-bank, while reinforcing Paymentology’s commitment to powering innovative solutions that drive financial inclusion across emerging markets.