Botswana, 23 April — Orange Money, in partnership with Paymentology, has introduced Visa 3D Secure (3DS), a new security feature designed to make online payments safer and more reliable for customers using Orange Money virtual cards in Botswana. The enhancement marks a significant step in strengthening digital payment security and enabling more confident e-commerce transactions.
As online shopping continues to grow, so does the need for stronger protection against fraud and unauthorized transactions. Strong customer authentication measures, such as 3D Secure, can reduce e-commerce fraud by up to 45% while also improving transaction approval rates. Visa 3D Secure adds an extra layer of authentication when customers make payments online, helping ensure that only the cardholder can approve and complete a transaction.
With this new functionality, customers may notice a secure approval prompt when paying online. This is part of the authentication process and is designed to protect their money. By confirming the prompt, customers can safely complete purchases, subscriptions, and other online payments using their Orange Money virtual cards.
Seabelo Pilane, Orange Money Chief Executive Officer commented: “Security and customer trust remain at the centre of everything we do. The introduction of Visa 3D Secure strengthens how we protect our customers when they shop online. It ensures that every transaction is authenticated, giving customers greater confidence and control over their digital payments.”
Paymentology, the global issuer-processor supporting Orange Money’s card infrastructure, played a key role in enabling the rollout of 3D Secure and supporting a seamless, secure payment experience for customers.
Kesheni Moodley, Regional Director for Africa added: “Secure digital payments are essential to building trust in e-commerce. We’re proud to partner with Orange Money to deliver Visa 3D Secure, helping to protect customers and support the continued growth of safe, accessible digital commerce.”
The introduction of 3D Secure also supports the broader growth of e-commerce by helping reduce unauthorized transactions and improving approval rates for legitimate payments. Customers can continue to generate and use virtual cards directly from their Orange Money platform, without needing a physical card, and now benefit from an additional level of protection when transacting online.
Orange Money requires customers to complete authentication whenever prompted during an online payment, as this step is essential to finalising the transaction securely.
This launch forms part of Orange Money and Paymentology’s shared commitment to delivering safe, accessible, and innovative digital financial services that empower customers to transact with confidence in an increasingly digital world.