Jordan's digital payments market is growing at a pace that few would have expected just a few years ago. Data from the Jordan Payments and Clearing Company (JoPACC), shows that total transactions processed through its systems rose 77.2% in 2024, reaching 224.62 million, compared to 126.87 million in 2023. For issuing banks, neobanks and fintechs operating in the country, this growth indicates a structural change in how Jordanians are choosing to pay.
The numbers behind Jordan's growth are reflective of deliberate policy choices. The Central Bank of Jordan's National Electronic Payments Strategy 2023–2025 set specific targets for digital inclusion, and these targets are being met. Financial inclusion among adults reached 62% in 2024, up from 47% in 2021 and 25% in 2011, according to the World Bank's 2025 Global Financial Inclusion Index. Internet penetration stood at 94% in 2024 and has been rising steadily for several years, creating a strong foundation for digital financial services.
Instant payments have been a key driver of these services. The CliQ instant payment system saw a 178% increase in transaction volume in 2024, according to JoPACC, reaching 83.95 million transactions. In the same year, the eFAWATEERcom bill payment platform recorded 66.07 million transactions, a 25.6% increase over 2023, with approximately 79% of those conducted digitally over the past three years. Card usage also grew, with 350 million card transactions recorded in 2024 worth over 25 billion dinars, processed across more than 93,000 points of sale.
JoPACC’s data shows that Jordanians are using digital payments more often and for smaller amounts. The average transaction value fell 34.9% to 355.9 JOD in 2024, indicating that digital payment habits are extending beyond large purchases into everyday spending. This is a key insight for issuers, showing that the real challenge is no longer getting people to try digital, but capturing a greater share of routine transactions.
Mobile wallet users reached 2.59 million by the end of 2024. The percentage of female mobile wallet users rose to 48.8%, reflecting improving gender parity in financial access. According to Statista, Jordan's digital payments market is expected to grow at a CAGR of 19.84% through to 2030, reaching a projected transaction value of $11.22 billion. This trajectory gives issuers a clear window to grow card and wallet programmes alongside rising consumer demand.
JoPACC’s data, though, shows that roughly 46% of adults are still largely outside the digital payment system. This gap represents the next phase of growth, and reaching it means developing products that work simply on mobile and require minimal documentation, while also being able to serve populations across urban and rural areas alike.
For issuing banks and fintechs in Jordan, there’s a clear opportunity; consumers are ready to pay digitally, and the infrastructure to support them is in place. But the practical question is how to build card and wallet programmes that serve this demand efficiently and at scale, across a population with varying levels of financial experience.
Paymentology's global issuing platform supports institutions looking to launch or grow their programmes in markets like Jordan. Through its debit and prepaid card issuing capabilities, Paymentology enables banks and fintechs to get card programmes live quickly, removing the need to build or maintain complex processing infrastructure from scratch. Its digital wallet capability allows institutions to pair card programmes with account-based payment experiences that match how Jordanian consumers are already choosing to transact.
Paymentology's tokenization capability supports secure contactless and in-app payments, which is increasingly important as mobile commerce grows across Jordan. The platform also supports multiple currencies and local payment schemes, reducing the complexity of serving consumers in the region. Institutions that build the right products for this market now will find a growing, engaged consumer base ready to use them.